Not able to find your Dream Job?
Send your resume to get notified.
Age: Upto 35 years
Salary: 10-12 LPA
Qualification: Graduates
Location: Pune
Job Description: We are looking for a results-driven Store Manager to oversee daily store operations, ensure excellent customer service, and achieve sales targets. The Store Manager will be responsible for managing the store team, maintaining visual merchandising standards, controlling inventory, and ensuring compliance with company policies. The role requires strong leadership skills, a customer-focused approach, and the ability to drive performance while creating a positive shopping experience.
Key Responsibilities:
Communicate with the customer and sell with the complete product description.
Influencing and selling jewellery.
Addressing all customer queries.
Following up with the customers.
Ensure that the store is clean, safe and presentable for customers.
Completing payment transactions; preparing merchandise for delivery
Contributes to team effort by accomplishing related results as needed.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Retaining the existing or new customers.
Maintain and monitor store inventory.
Coordinating with inter departmental personnel.
Working on ERP system, Magento, Ameo etc.
Eligibity Criteria:
Bachelor degree from a reputed university/college.
MS Office & proficiency in excel is a must.
Knowledge of handling Retail Store Operations.
Selling & customer service.
Good knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage.
MIS Reporting.
Communication- Excellent spoken & written communication skills in English & regional language .
Computer operating knowledge.
Good knowledge of ‘Point of Sale’ system (POS)/ERP/SAP.
Excellent in Excel / spreadsheet.
Minimum 4-5 years of relevant experience in front-end retail operations as Asst.Manager/Store Manager. Preferably with an established Retail Brand.
Experience in handling customer queries & grievance handling.
Send your resume to get notified.